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@media(max-width:760px){.co-desk-app{inset:46px 0 0;grid-template-columns:1fr;border:0;border-radius:0}.co-desk-sidebar{position:absolute;inset:0;z-index:2;border:0;transition:.2s transform}.co-desk-sidebar.mobile-hidden{transform:translateX(-100%)}.co-desk-chat{height:auto;min-height:0}.co-back{display:block}.co-desk-active>header{height:72px;flex-basis:72px;padding:10px 13px}.co-status-button{padding:8px;font-size:10px}.co-desk-messages{padding:18px 13px}.co-desk-message{max-width:84%}.co-desk-reply{margin:0 10px 10px}}
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@media(max-width:900px){.co-thread-actions select{max-width:95px}.co-note-button,.co-block-button{display:none}.co-contact-tools{padding:6px 12px}.co-history{display:none}}

.co-history{cursor:pointer}.co-history:hover{color:#5548df;text-decoration:underline}

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.co-tool-buttons .co-accept-button{border-color:#bdebd8;background:#eafff5;color:#16855b}.co-accept-button[hidden]{display:none!important}.co-workflow{display:block;width:max-content;margin-top:4px;padding:2px 6px;border-radius:7px;background:#f0f1f5;color:#687286;font-size:8px;font-style:normal;font-weight:700}.co-workflow.new{background:#fff2d8;color:#9a6400}.co-workflow.assigned{background:#ece9ff;color:#5b4ddd}.co-workflow.waiting_operator{background:#ffe8ed;color:#b22f4b}.co-workflow.waiting_visitor{background:#e6f9f1;color:#18805a}.co-workflow.resolved{background:#edf0f3;color:#687286}
@media(max-width:1050px){.co-conversation-tools{grid-template-columns:1fr 1fr}.co-tool-buttons{grid-column:1/-1}.co-conversation-tools .co-history{display:none}}
@media(max-width:760px){.co-conversation-tools{padding:8px 10px;grid-template-columns:1fr}.co-tool-buttons,.co-tag-field{grid-column:auto}.co-tool-buttons button{flex:1}.co-desk-active>header{padding-right:55px}}

.co-presence.is-typing{color:#6558f5;font-weight:800;animation:co-presence-pulse .7s infinite alternate}@keyframes co-presence-pulse{to{opacity:.45}}

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@media(max-width:760px){.co-desk-app{height:calc(100dvh - 46px)!important;max-height:calc(100dvh - 46px)!important}}
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.co-attachment-controls{margin-top:7px;display:flex;gap:10px;align-items:center}.co-attachment-controls a,.co-attachment-controls button{padding:0;border:0;background:transparent;color:#5c55d9;font:700 10px inherit;text-decoration:underline;cursor:pointer}.co-attachment-controls button{color:#d9415d}
.co-tool-buttons{flex-wrap:wrap;justify-content:flex-end}.co-visitor-profile{padding:14px 20px;border-bottom:1px solid #e5e8ef;background:#fbfcff;color:#4e596c;font-size:11px}.co-visitor-profile[hidden]{display:none!important}.co-profile-cards{display:grid;grid-template-columns:repeat(5,minmax(90px,1fr));gap:8px}.co-profile-cards>div{padding:9px;border:1px solid #e2e6ee;border-radius:10px;background:#fff}.co-profile-cards small,.co-profile-cards strong{display:block}.co-profile-cards small{color:#8992a2;font-size:9px}.co-profile-cards strong{margin-top:3px}.co-visitor-profile p{margin:10px 0}.co-visitor-profile a{color:#584be0}.co-visitor-profile details{margin-top:9px}.co-visitor-profile summary{font-weight:700;cursor:pointer}.co-visitor-profile ol{max-height:130px;margin:8px 0 0;padding-left:20px;overflow:auto}.co-visitor-profile li{padding:4px 0}.co-visitor-profile li time{margin-left:8px;color:#929aaa;font-size:9px}.co-profile-loading{width:20px;height:20px;margin:auto;border:2px solid #ddd;border-top-color:#6558f5;border-radius:50%;animation:co-desk-spin .7s linear infinite}@media(max-width:760px){.co-profile-cards{grid-template-columns:1fr 1fr}}
.co-department-filter-wrap{padding:0 18px 11px}.co-department-filter,.co-department-select{width:100%;height:35px;padding:6px 10px;border:1px solid #dfe2ea;border-radius:10px;background:#f8f9fc;color:#586477;font:600 10px inherit;outline:0}.co-department-strip{flex-shrink:0;padding:8px 20px;border-bottom:1px solid #e7e9ef;display:flex;align-items:center;gap:12px;background:#fbfcff}.co-department-strip label{display:flex;align-items:center;gap:8px;color:#697488;font-size:10px;font-weight:700}.co-department-strip .co-department-select{width:160px}.co-department-strip small{color:#929aaa;font-size:9px}.co-list-badges{display:flex;gap:4px;align-items:center;margin-top:4px}.co-list-badges .co-workflow{margin-top:0}.co-department-badge{padding:2px 6px;border-radius:7px;background:#e9f7ff;color:#26749a;font-size:8px;font-style:normal;font-weight:750}.co-desk-app{border-color:#e1e4eb;box-shadow:0 28px 80px rgba(24,33,55,.14)}.co-desk-sidebar{background:linear-gradient(180deg,#fff,#fbfcff)}.co-conversation{margin:3px 8px;width:calc(100% - 16px);border:1px solid transparent;border-radius:16px}.co-conversation:hover{border-color:#e5e8ef;box-shadow:0 6px 18px rgba(28,39,67,.055)}.co-conversation.active{box-shadow:0 8px 22px rgba(101,88,245,.12)}.co-desk-reply{margin:0 18px 14px;border:1px solid #e0e3eb;border-radius:17px;box-shadow:0 10px 28px rgba(28,39,67,.08)}.co-desk-message span{box-shadow:0 5px 16px rgba(28,39,67,.055)}@media(max-width:760px){.co-department-strip{padding:7px 10px}.co-department-strip small{display:none}.co-department-strip label{width:100%}.co-department-strip .co-department-select{flex:1}.co-desk-reply{margin:0 8px 8px}}

/* Final visual polish — 0.13.1 */
body:has(.co-desk-app){background:radial-gradient(circle at 12% 8%,#f4f1ff 0,transparent 31%),linear-gradient(145deg,#f8f9fc,#eef1f7)}
.co-desk-app{--co-desk-line:#e5e8ef;--co-desk-shadow:0 7px 22px rgba(25,35,60,.07);border-color:rgba(255,255,255,.78);box-shadow:0 34px 100px rgba(19,29,50,.17),0 9px 32px rgba(19,29,50,.08)}
.co-desk-sidebar{border-right-color:var(--co-desk-line);background:linear-gradient(180deg,#fff 0,#fbfcff 62%,#f8f9fe 100%)}
.co-desk-sidebar>header{padding:21px 20px 17px}.co-brand>span{box-shadow:0 10px 24px rgba(81,69,216,.28),inset 0 1px 0 rgba(255,255,255,.25)}.co-brand strong{letter-spacing:.1px}
.co-notification-button,.co-install-app,.co-desk-exit,.co-app-logout{transition:transform .16s ease,box-shadow .16s ease,background .16s ease}.co-notification-button:hover,.co-install-app:hover,.co-desk-exit:hover,.co-app-logout:hover{transform:translateY(-1px);box-shadow:0 7px 18px rgba(28,39,67,.12)}
.co-desk-filters{padding:5px;border:1px solid #e9ebf1;background:#f3f4f8}.co-desk-filters button{min-height:35px;transition:color .16s ease,background .16s ease,box-shadow .16s ease}.co-desk-filters button.active{box-shadow:0 4px 12px rgba(26,36,60,.10)}
.co-desk-search input,.co-department-filter,.co-department-select,.co-tool-field select,.co-tool-field input{transition:border-color .16s ease,box-shadow .16s ease,background .16s ease}.co-desk-search input:focus,.co-department-filter:focus,.co-department-select:focus,.co-tool-field select:focus,.co-tool-field input:focus{border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px rgba(101,88,245,.11);outline:0}
.co-conversation-list{padding-top:7px}.co-conversation{padding:13px 11px;transition:transform .16s ease,border-color .16s ease,box-shadow .16s ease,background .16s ease}.co-conversation:hover{transform:translateY(-1px);background:#fff}.co-conversation.active{border-color:#dcd7ff;background:linear-gradient(135deg,#f1efff,#ebe8ff)}.co-person-avatar{box-shadow:inset 0 0 0 1px rgba(89,77,222,.08)}.co-person-meta i.open{box-shadow:0 0 0 4px rgba(43,201,135,.11)}
.co-desk-chat{background:linear-gradient(180deg,#f8f9fc,#f4f6fa)}.co-desk-placeholder>span{background:linear-gradient(145deg,#eeeaff,#e1dcff);box-shadow:0 16px 34px rgba(91,77,221,.14)}
.co-desk-active>header{box-shadow:0 5px 18px rgba(28,39,67,.035);z-index:2}.co-active-name{font-size:16px!important}.co-status-button{transition:transform .16s ease,box-shadow .16s ease}.co-status-button:hover{transform:translateY(-1px);box-shadow:0 5px 15px rgba(28,39,67,.09)}
.co-department-strip,.co-conversation-tools{background:rgba(255,255,255,.88)}.co-conversation-tools{gap:10px}.co-tool-buttons button,.co-tag-field button{transition:transform .16s ease,box-shadow .16s ease,filter .16s ease}.co-tool-buttons button:hover,.co-tag-field button:hover{transform:translateY(-1px);box-shadow:0 5px 14px rgba(28,39,67,.08);filter:brightness(1.01)}
.co-desk-messages{padding:27px 28px 23px;gap:12px;background-image:radial-gradient(circle at 1px 1px,rgba(101,88,245,.055) 1px,transparent 0);background-size:20px 20px}.co-desk-message{max-width:min(70%,620px)}.co-desk-message span{padding:12px 15px;line-height:1.5;box-shadow:var(--co-desk-shadow)}.co-desk-message.theirs span{border-color:color-mix(in srgb,var(--co-visitor-bg) 82%,#000)}.co-desk-message.mine span{border-color:color-mix(in srgb,var(--co-operator-bg) 82%,#000)}.co-desk-message time{letter-spacing:.1px}
.co-smart-suggestions{padding:8px 18px;background:rgba(250,250,255,.95)}.co-smart-suggestions button{transition:transform .16s ease,background .16s ease,color .16s ease}.co-smart-suggestions button:hover{transform:translateY(-1px)}
.co-desk-reply{min-height:64px;padding:9px 10px 9px 15px;border-color:#dfe3eb;box-shadow:0 12px 34px rgba(25,35,60,.10)}.co-desk-reply:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px rgba(101,88,245,.10),0 12px 34px rgba(25,35,60,.10)}.co-desk-reply textarea{min-width:80px;line-height:1.45}.co-desk-reply>button{flex:0 0 44px;width:44px;height:44px;transition:transform .16s ease,box-shadow .16s ease}.co-desk-reply>button:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(101,88,245,.24)}.co-canned{min-height:38px;border-radius:8px 0 0 8px}.co-tool-button{transition:transform .16s ease,background .16s ease,color .16s ease}.co-tool-button:hover{transform:translateY(-1px);background:#e9e6ff;color:var(--primary)}
.co-visitor-profile{box-shadow:inset 0 -1px 0 #e8eaf0}.co-profile-cards>div{box-shadow:0 4px 14px rgba(28,39,67,.045)}
.co-conversation-list,.co-desk-messages{scrollbar-color:rgba(101,88,245,.35) transparent}.co-conversation-list::-webkit-scrollbar-track,.co-desk-messages::-webkit-scrollbar-track{background:transparent}.co-conversation-list::-webkit-scrollbar-thumb,.co-desk-messages::-webkit-scrollbar-thumb{background:rgba(101,88,245,.35);border-color:transparent;background-clip:padding-box}
@media(max-width:1100px){.co-desk-app{grid-template-columns:320px 1fr}.co-desk-messages{padding:22px}.co-desk-message{max-width:78%}}
@media(max-width:760px){body:has(.co-desk-app){background:#f5f6fa}.co-desk-app{box-shadow:none}.co-desk-sidebar>header{padding-top:max(14px,env(safe-area-inset-top))}.co-desk-active>header{padding-top:max(10px,env(safe-area-inset-top));height:auto;min-height:72px}.co-desk-messages{padding:17px 12px 13px;background-size:18px 18px}.co-desk-message{max-width:88%}.co-conversation-tools{max-height:176px;overflow-y:auto}.co-desk-reply{padding:7px 8px;margin:0 7px max(7px,env(safe-area-inset-bottom))}.co-canned{max-width:88px}.co-tool-button{width:29px;height:29px}.co-desk-exit,.co-app-logout{top:max(8px,env(safe-area-inset-top))}}
@media(prefers-reduced-motion:reduce){.co-desk-app *{scroll-behavior:auto!important}.co-conversation,.co-notification-button,.co-install-app,.co-desk-exit,.co-app-logout,.co-status-button,.co-tool-buttons button,.co-tag-field button,.co-smart-suggestions button,.co-desk-reply>button,.co-tool-button{transition:none!important;transform:none!important}}

/* Mobile operator workspace — 0.13.6 */
.co-thread-tools-panel{display:contents}.co-mobile-tools-toggle,.co-mobile-account-actions{display:none}
.co-push-onboarding{margin:0 14px 10px;padding:11px 12px;border:1px solid #d9d5ff;border-radius:13px;display:flex;align-items:flex-start;flex-direction:column;background:#f2f0ff;color:#574bd7;text-align:left;cursor:pointer}.co-push-onboarding[hidden]{display:none!important}.co-push-onboarding strong,.co-push-onboarding small{display:block}.co-push-onboarding strong{font-size:11px}.co-push-onboarding small{margin-top:3px;color:#77718f;font-size:9px;line-height:1.4}
@media(max-width:760px){
html:has(.co-desk-app),body:has(.co-desk-app){height:100%!important;min-height:100%!important;margin:0!important;overflow:hidden!important}
body:has(.co-desk-app) #wpadminbar,body:has(.co-desk-app) .wp-site-blocks>header,body:has(.co-desk-app) .wp-site-blocks>footer,body:has(.co-desk-app) .wp-site-blocks>.wp-block-template-part,body:has(.co-desk-app) .site-header,body:has(.co-desk-app) .site-footer,body:has(.co-desk-app) .entry-header{display:none!important}
body:has(.co-desk-app) .wp-site-blocks,body:has(.co-desk-app) main,body:has(.co-desk-app) .entry-content{width:100%!important;max-width:none!important;margin:0!important;padding:0!important}
.co-desk-app,.co-pwa-standalone .co-desk-app{inset:var(--co-mobile-top,0px) 0 auto 0!important;width:100%!important;height:var(--co-mobile-height,100dvh)!important;max-height:var(--co-mobile-height,100dvh)!important;border:0!important;border-radius:0!important;box-shadow:none!important}
.co-desk-exit,.co-app-logout{display:none!important}
.co-desk-sidebar{inset:0!important;height:100%!important;padding-top:env(safe-area-inset-top);background:#fff}
.co-desk-sidebar>header{min-height:72px;padding:12px 14px}.co-brand{gap:10px}.co-brand>span{width:40px;height:40px;border-radius:13px}.co-brand strong{font-size:15px}.co-brand small{font-size:10px}.co-app-actions{gap:7px}.co-install-app{min-height:34px;padding:7px 10px;border-color:#6558f5;background:#6558f5;color:#fff;font-size:10px}.co-notification-button{width:34px;height:34px}
.co-desk-filters{margin:0 12px 10px}.co-desk-search{padding:0 12px 9px}.co-department-filter-wrap{padding:0 12px 9px}.co-conversation-list{padding:3px 6px max(12px,env(safe-area-inset-bottom))}.co-conversation{margin:3px 5px;width:calc(100% - 10px)}
.co-desk-chat{height:100%!important;background:#f5f6fa}.co-desk-active{position:relative;height:100%!important}
.co-desk-active>header{height:calc(70px + env(safe-area-inset-top));min-height:calc(70px + env(safe-area-inset-top));flex:0 0 calc(70px + env(safe-area-inset-top));padding:calc(8px + env(safe-area-inset-top)) 9px 8px;gap:7px;z-index:10}
.co-back{flex:0 0 36px;width:36px;height:42px;padding:0;display:grid;place-items:center;color:#6558f5;font-size:32px;line-height:1}.co-desk-active>header>div{min-width:0}.co-desk-active>header strong,.co-desk-active>header small,.co-presence{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.co-active-name{font-size:14px!important}.co-desk-active>header small{font-size:10px}.co-presence{font-size:9px}
.co-status-button{flex:0 1 auto;max-width:92px;min-width:0;padding:7px 8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:9px}.co-mobile-tools-toggle{flex:0 0 39px;width:39px;height:39px;padding:0;border:1px solid #dedfee;border-radius:12px;display:grid;place-items:center;background:#f0eeff;color:#5b4ddd;font:800 13px/1 inherit;letter-spacing:1px}
.co-thread-tools-panel{position:absolute;left:0;right:0;top:calc(70px + env(safe-area-inset-top));bottom:0;z-index:9;display:none;flex-direction:column;overflow-y:auto;overscroll-behavior:contain;background:#f8f9fc;box-shadow:0 16px 38px rgba(24,33,55,.16)}.co-desk-active.mobile-tools-open .co-thread-tools-panel{display:flex}
.co-thread-tools-panel .co-department-strip{padding:14px 13px;background:#fff}.co-thread-tools-panel .co-department-strip label{width:100%;display:block;font-size:11px}.co-thread-tools-panel .co-department-strip .co-department-select{width:100%;height:44px;margin-top:7px;font-size:13px}
.co-thread-tools-panel .co-conversation-tools{max-height:none;padding:14px 13px;display:grid;grid-template-columns:1fr;gap:14px;overflow:visible;background:#fff}.co-thread-tools-panel .co-tool-field>label{font-size:11px}.co-thread-tools-panel .co-tool-field select,.co-thread-tools-panel .co-tool-field input{height:44px;font-size:13px}.co-thread-tools-panel .co-tag-field>div{display:grid;grid-template-columns:minmax(0,1fr) auto}.co-thread-tools-panel .co-tag-field button{height:44px}.co-thread-tools-panel .co-tool-buttons{display:grid;grid-template-columns:1fr 1fr;gap:8px}.co-thread-tools-panel .co-tool-buttons button{display:block!important;height:42px;font-size:10px}.co-thread-tools-panel .co-history{display:block!important;padding:6px 2px;font-size:10px}.co-thread-tools-panel .co-visitor-profile{padding:13px;background:#f8f9fc}.co-mobile-account-actions{margin-top:auto;padding:14px 13px max(14px,env(safe-area-inset-bottom));display:grid;grid-template-columns:1fr 1fr;gap:9px}.co-mobile-account-actions a{padding:12px;border:1px solid #dfe2ea;border-radius:12px;background:#fff;color:#5f6879;text-align:center;text-decoration:none;font-size:11px;font-weight:700}.co-mobile-account-actions a:last-child{border-color:#ffd2da;background:#fff4f6;color:#bc3650}
.co-desk-messages{flex:1 1 auto;padding:15px 11px 12px!important;gap:10px;background-size:18px 18px}.co-desk-message{max-width:88%}.co-desk-message span{padding:10px 12px;font-size:13px;line-height:1.45}.co-smart-suggestions{padding:7px 9px}
.co-desk-reply{width:auto;min-height:112px;margin:0 7px max(7px,env(safe-area-inset-bottom));padding:7px;display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-template-areas:'quick quick quick' 'tools message send';align-items:center;gap:6px;border-radius:18px;z-index:7}.co-canned{grid-area:quick;width:100%;max-width:none!important;height:34px;min-height:34px;padding:5px 9px;border:0;border-bottom:1px solid #eceef3;border-radius:10px 10px 5px 5px;background:#f8f9fc;font-size:10px}.co-desk-reply .co-composer-tools{grid-area:tools;gap:4px}.co-desk-reply .co-tool-button{width:30px;height:30px;border-radius:9px;font-size:15px}.co-desk-reply textarea{grid-area:message;width:100%;min-width:0!important;min-height:42px;max-height:78px;padding:10px 5px;font-size:13px;line-height:1.4}.co-desk-reply>button{grid-area:send;flex:none;width:42px;height:42px;border-radius:13px}.co-desk-reply .co-voice-status{left:0;bottom:45px;max-width:calc(100vw - 28px)}
.co-install-guide{position:fixed;padding:14px}.co-install-guide>div{max-height:calc(100dvh - 28px);padding:24px 20px;overflow-y:auto}.co-install-guide h2{font-size:20px}.co-install-guide li{font-size:13px;line-height:1.45}
.co-ios-device .co-desk-reply textarea{font-size:16px!important;-webkit-text-size-adjust:100%}.co-ios-device.co-ios-composer-focused .co-desk-reply{min-height:62px;grid-template-areas:'tools message send';margin-bottom:max(4px,env(safe-area-inset-bottom))}.co-ios-device.co-ios-composer-focused .co-canned{display:none!important}.co-ios-device.co-ios-composer-focused .co-desk-reply textarea{min-height:44px;max-height:66px;padding:9px 5px}.co-ios-device.co-ios-composer-focused .co-desk-messages{padding-bottom:7px!important}
}
@media(max-width:380px){.co-status-button{max-width:78px}.co-desk-reply .co-tool-button{width:28px;height:28px}.co-desk-reply{gap:4px}.co-desk-reply>button{width:39px;height:39px}}
.co-clear-history{margin:-3px 20px 10px;padding:6px 9px;border:0;border-radius:9px;align-self:flex-start;background:transparent;color:#8b6370;font:650 9px/1.2 inherit;cursor:pointer;transition:background .16s ease,color .16s ease}.co-clear-history span{margin-right:5px;font-size:12px}.co-clear-history:hover{background:#fff1f4;color:#bd3651}.co-clear-history:disabled{opacity:.55;cursor:wait}@media(max-width:760px){.co-clear-history{margin:-2px 12px 9px;padding:7px 9px}}